Lister Housing Co-operative
Managed IT and cyber support for a registered social landlord
Lister Housing Co-operative is a registered social landlord and housing co-operative in Scotland. Like many smaller regulated organisations, it needs secure, dependable IT support without the cost or complexity of maintaining a large in-house IT function.
Welgo provides ongoing managed IT support and cyber security services for Lister, helping its team work securely and effectively while keeping essential systems maintained and protected.
The support includes helpdesk assistance, onsite support where required, provision of IT equipment, remote monitoring and management, Microsoft 365 account administration, anti-virus protection, endpoint detection and response, ransomware protection, two-factor authentication, patching, upgrades and Cyber Essentials support.
The Challenge
Lister needed a proportionate but robust IT support arrangement that could meet the needs of a small, regulated housing organisation.
The team required help with day-to-day user support, onboarding and offboarding, account management, device configuration, software updates, access issues and troubleshooting, alongside stronger cyber security controls.
The Solution
Welgo provides a responsive managed support service, combining remote helpdesk intervention with onsite support where needed.
The service covers Microsoft 365 administration, user account management, device configuration, access support, software updates, patching and upgrades. Equipment provision also forms part of the relationship, helping devices to be supplied, replaced or standardised as required.
Welgo also supports Lister with layered cyber protection, including anti-virus, endpoint detection and response, ransomware protection, two-factor authentication and Cyber Essentials support.
Testimonial Author
The Outcome
Lister has access to a broad, dependable IT and cyber security service shaped around the needs of a smaller regulated organisation.
Welgo helps maintain the health, security and resilience of the IT estate, while giving users practical support when they need it. The result is a more secure, consistent and manageable technology environment.